App Compatibility & Setup
Easily connect your smartwatch to the correct mobile app for seamless time synchronization and personalized settings. Discover quick setup tips, compatibility details, and some guidelines to enhance your smart experience.
Which app should I use for my specific smartwatch model ?
Each of our smartwatches has its own dedicated app for the best performance. Here’s the quick guide 👇. 📱 Tip: Download your app from Google Play or the App Store to ensure you’re using the latest version.
How do I know if I have the latest version of the app ?
To enjoy all the latest features and bug fixes, always keep your smartwatch app updated. 🔹 How to check:. It is recommended that your smartphone is running at least:. 💡 Tip: If your phone’s system is outdated, update it first before pairing your de
Why is my app asking for a “Magic Code” and what should I do ?
If your ICE app asks for a Magic Code, don’t worry — it simply means you’ve opened the wrong application.That code is reserved for jewelers / retailers who activate store demo units. 🧭 To fix it:. 👉 Simply uninstall the wrong app, install the corre
How is my personal data stored in the app ?
Your privacy matters to us ❤️All personal data collected through the app is stored securely to your smartwatch and phone only and used only to provide smartwatch functionality. 🔒 Key points:. 💡 You can delete your account and data anytime in the ap
How do I delete my account or data from the app ?
To delete your data:. ✨ Your data will be permanently erased from your service and device within a few days.