What does my warranty cover ?Updated 8 days ago
🛠️ Warranty & After-Sales Service
What is the warranty?
Your watch comes with a 2-year limited warranty covering manufacturing defects (not accidental damage, wear or water damage).
What is not covered by the warranty?
- Damage from impacts, liquids, or misuse
- Normal wear and tear (like straps or scratches)
- Battery and battery performance variations over time
My watch has an issue. How do I contact you?
👉 Quartz or digit watch — submit your repair request online: https://icewatch.typeform.com/repair-request
⚠️ Connected watch or jewellery — please do not use the form above. Contact our customer service directly at [email protected] with your proof of purchase and a description of the issue.