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<h2 id="-firmware-update">&#x1F504; Firmware update</h2><h3 id="how-do-i-update-my-smartwatch">How do I update my smartwatch?</h3><p>Keeping your smartwatch up to date ensures the best performance and access to the latest features.</p><ol><li>Make sure your watch is <strong>fully charged</strong> and <strong>connected</strong> to your phone.</li><li>Open the <strong>ICE Smart</strong> app (or <strong>ICE Smart Junior</strong> for ICE Junior / ICE Kids 4G).</li><li>Go to <strong>Device Settings &#x2192; Firmware Update</strong>.</li><li>Follow the on-screen instructions and keep the app open until the update is complete.</li></ol><div class="warning">&#x26A0;&#xFE0F; Do not close the app or disconnect your watch during the update &#x2014; this could interrupt the process.</div><style>body{font-family:Arial,sans-serif;font-size:15px;color:#222;max-width:800px;margin:0 auto;padding:24px;line-height:1.7;}h2{font-size:17px;font-weight:bold;background:#f5f5f5;padding:10px 14px;border-radius:6px;margin-top:36px;margin-bottom:0;}h3{font-size:15px;font-weight:bold;color:#111;margin-top:20px;margin-bottom:4px;}p,li{margin:6px 0;}ul,ol{padding-left:22px;margin:8px 0;}a{color:#0066cc;}.tip{background:#f0f7ff;border-left:4px solid #0066cc;padding:10px 14px;border-radius:4px;margin:12px 0;font-size:14px;}.warning{background:#fff8e1;border-left:4px solid #f5a623;padding:10px 14px;border-radius:4px;margin:12px 0;font-size:14px;}hr{border:none;border-top:1px solid #e0e0e0;margin:32px 0;}</style>

Learn how to update your ICE Smart or ICE Smart Junior smartwatch firmware in a few simple steps.

How do I update my smartwatch?

Warranty, after-sales & troubleshooting

Which app should I use for my specific smartwatch model ?

Why is my app asking for a “Magic Code” and what should I do ?

How do I know if I have the latest version of the app ?

How is my personal data stored in the app ?

How do I delete my account or data from the app ?

App Compatibility & Setup

What is the difference between ICE smart (1.0/2.0/3.0) and ICE fit (1.0/3.0) smartwatches ?

What is the difference between the ICE smart junior smartwatches and their features ?

FAQ — ICE smart junior Find Hub

Can I use my smartwatch without my phone ?

Can I make or answer calls with my smartwatch ?

Can my smartwatch display notifications from my phone ?

How do I activate message notifications (RCS or SMS) ?

What does “RCS” mean in my smartwatch settings ?

How can I customize the watch face or display ?

Does my smartwatch have games or entertainment features ?

How to play games on the ICE smart junior smartwatch ?

Are the games on ICE smart junior smartwatch educational?

Does the ICE junior app include parental controls ?

Bluetooth: my watch won't connect

My smartwatch keeps disconnecting from Bluetooth — what should I do ?

How far can my smartwatch stay connected via Bluetooth ?

Can I connect my smartwatch to multiple phones ?

Usage, features & connection

How accurate are the heart rate and activity measurements ?

Does the smartwatch measure blood pressure or oxygen (SpO₂) ?

Can I share my health data with other fitness apps?

Can I use my smartwatch for medical purposes ?

Is the smartwatch safe for people with pacemakers ?

Can children use the health-tracking features?

Is the smartwatch suitable for people with sensitive skin ?

Is the smartwatch function correctly with tattoos ?

Health & Sports

Is my smartwatch waterproof ?

Is my quartz watch waterproof?

How should I clean and maintain my smartwatch?

Water resistance & care

How long does my smartwatch battery last, and how can I extend it ?

What’s the safest way to charge my smartwatch ?

How long does it take to fully charge my ICE ring ?

How long does my ICE ring battery last, and how do I care for it ?

Battery & Charging

What does my warranty cover ?

My smartwatch doesn't sync — how to fix it and reset

My smartwatch won't turn on or the screen stays black

Can I buy replacement straps or spare parts for my Ice‑Watch?

Where can I find an Ice‐Watch retailer?

🔄 Firmware update

How do I update my smartwatch?Updated 25 days ago

🔄 Firmware update

How do I update my smartwatch?