Is my Ice-Watch covered by a warranty?
Yes, Ice-Watch offers a 2-year warranty on all watches from the date of purchase.
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Repairs & Services
How do I request a repair?
You can initiate a repair by completing the online repair form here:. 🔗 Repair Request Form.
How long does a repair take?
The repair time depends on the issue, but it generally takes 10–15 business days after receiving the watch.
Are repairs free?
Repairs are free if covered under warranty. If out of warranty, a quote will be provided before any work is done.
Where do I send my watch?
You will receive shipping instructions after submitting the online repair form.