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Returns

Can I return a product?

Yes, you can return your order within 14 days of delivery for a full refund (excluding delivery fees).

What is the deadline for returns?

You must notify us of your intention to return within 14 calendar days of receiving your order.

How do I initiate a return?

Please complete the online return request using the following form:🔗 Online Return Form

What condition must the products be in?

Returned items must be unused, in original packaging, with all components and documents.

When will I receive my refund?

Refunds are processed within 14 days after we receive your returned goods.

Who pays for return shipping?

Return shipping costs are the customer’s responsibility unless the product was defective or incorrect.

Where do I send my watch?

You will receive shipping instructions after submitting the online repair form.