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Why is my app asking for a “Magic Code” and what should I do ?Updated a month ago

If your ICE app asks for a Magic Code, don’t worry — it simply means you’ve opened the wrong application.
That code is reserved for jewelers / retailers who activate store demo units.

🧭 To fix it:

  • Check your model and install the right app:
    • ICE smart 1.0 / 2.0 / 3.0ICE smart app
    • ICE fit 1.0 / 3.0ICE fit app
    • ICE smart junior 1.0 / 2.0 / 3.0 / Find MyICE junior app

👉 Simply uninstall the wrong app, install the correct one, and you’re good to go!

📱 Tip: Download your app from Google Play or the App Store to ensure you’re using the latest version. Once you have the right one, everything should work instantly.

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