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My smartwatch won’t connect via Bluetooth — how can I fix it ?Updated 2 months ago

If your smartwatch won’t connect via Bluetooth, try this quick checklist:

  1. ✅ Phone compatibility: Make sure you’re running Android 6.0+ or iOS 9.0+.
  2. 📲 App version: Download the latest version of the app.
  3. 🔁 Bluetooth status: Turn Bluetooth off and on again, then retry.
  4. 🔍 Pairing method: If your device shows a QR code, scan it with the app or select the correct MAC address manually.
  5. 🌐 Environment: Try pairing in an open space to avoid Wi-Fi interference — walls and other Bluetooth devices can interfere.

🔄 After checking these steps, restart both your phone and smartwatch before pairing again.

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