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&#x2665;&#xA0;If you wear a pacemaker or implanted medical device, please consult your doctor before using any smartwatch with heart sensors or Bluetooth connectivity. The electromagnetic signals are minimal, but it&#x2019;s best to confirm with your healthcare provider for safety.

♥ If you wear a pacemaker or implanted medical device, please consult your doctor before using any smartwatch with heart sensors or Bluetooth connectivity.The electromagnetic signals are minimal, but it’s best to confirm with your healthcare provider

Is the smartwatch safe for people with pacemakers ?

Health, Fitness & Medical Compatibility

Which app should I use for my specific smartwatch model ?

How do I know if I have the latest version of the app ?

Why is my app asking for a “Magic Code” and what should I do ?

How is my personal data stored in the app ?

How do I delete my account or data from the app ?

App Compatibility & Setup

What is the difference between ICE smart (1.0/2.0/3.0) and ICE fit (1.0/3.0) smartwatches ?

What is the difference between the ICE smart junior smartwatches and their features ?

Does my smartwatch have games or entertainment features ?

How to play games on the ICE smart junior smartwatch ?

Are the games on ICE smart junior smartwatch educational ?

Does the ICE junior app include parental controls ?

Can I make or answer calls with my smartwatch ?

Can my smartwatch display notifications from my phone ?

How can I customize the watch face or display ?

Can I use my smartwatch without my phone ?

What does “RCS” mean in my smartwatch settings ?

How do I activate message notifications (RCS or SMS) ?

Daily Use, Notifications & Features

Can I use my smartwatch for medical purposes ?

How accurate are the heart rate and activity measurements ?

Does the smartwatch measure blood pressure or oxygen (SpO₂) ?

Can children use the health-tracking features ?

Can I share my health data with other fitness apps ?

Is the smartwatch suitable for people with sensitive skin ?

Is the smartwatch function correctly with tattoos ?

My smartwatch won’t connect via Bluetooth — how can I fix it ?

My smartwatch keeps disconnecting from Bluetooth — what should I do ?

How far can my smartwatch stay connected via Bluetooth ?

Can I connect my smartwatch to multiple phones ?

Bluetooth Connectivity & Pairing

Is my smartwatch waterproof ?

Can I swim with my smartwatch ?

Can my child wear the ICE smart junior watch while playing with water ?

How should I clean my smartwatch after exposure to water or sweat ?

Can I wear my smartwatch in the shower or hot tub ?

Can I use my smartwatch in cold weather or snow ?

Water Resistance & Usage Conditions

How long does my smartwatch battery last, and how can I extend it ?

What’s the safest way to charge my smartwatch ?

How long does my ICE ring battery last, and how do I care for it ?

How long does it take to fully charge my ICE ring ?

Battery & Charging

What does my warranty cover ?

How do I update my smartwatch ?

My smartwatch doesn’t sync data with the app — how do I fix it ?

My smartwatch is not turning on — what should I do ?

How can I reset my smartwatch ?

How should I clean and maintain my smartwatch ?

My smartwatch vibrates but the screen stays black — what should I do ?

Maintenance, Warranty & Troubleshooting

Is the smartwatch safe for people with pacemakers ?Updated 2 months ago