Can my smartwatch display notifications from my phone ?Updated a month ago
📳 What notifications can my smartwatch display?
Which notifications are supported?
Your ICE Smart or ICE Fit watch can display notifications from:
- Incoming calls
- SMS and messaging apps (WhatsApp, Messenger, Telegram, etc.)
- Social media apps (Instagram, Facebook, etc.)
- Email apps
- Any app that sends notifications on your phone
⚠️ The watch displays notifications only — you cannot reply to messages directly from the watch (except on ICE Fit with quick reply on Android).
How do I enable notifications?
- Make sure the watch is connected via Bluetooth.
- Open the ICE Smart app → go to Notifications settings.
- Enable the apps you want to receive alerts from.
- On your phone, make sure the ICE Smart app is allowed to send and access notifications (see platform-specific steps below).
🤖 Android — notification setup
Notifications are not appearing on my watch (Android)
- Go to Settings → Apps → ICE Smart → Permissions → grant all permissions (notifications, contacts, phone, location).
- Go to Settings → Battery → find ICE Smart → disable battery optimisation for the app (this is the most common cause of missing notifications on Android).
- Go to Settings → Notifications → ICE Smart → set to "Allow all".
- Re-pair the watch and test.
💡 On Samsung, Xiaomi, Huawei and other Android manufacturers with aggressive battery management, notifications will stop appearing if the ICE Smart app is restricted in the background. Always disable battery optimisation for the app.
🍎 iPhone — notification setup
Notifications are not appearing on my watch (iPhone)
- Go to iPhone Settings → Notifications → ICE Smart → make sure "Allow Notifications" is enabled.
- Go to iPhone Settings → Bluetooth → confirm the watch is listed and connected.
- Go to iPhone Settings → Privacy → Motion & Fitness → make sure ICE Smart is enabled.
- Re-pair the watch and test.
I receive call and app notifications but not SMS or iMessages (iPhone)
This is a known limitation on iPhone. Apple restricts third-party apps from accessing the native Messages app and iMessage directly.
What works on iPhone: WhatsApp, Messenger, Telegram, Gmail, and most third-party messaging apps.
What does not work reliably on iPhone: Native SMS (green bubbles) and iMessage (blue bubbles) — these are not accessible to third-party apps due to iOS restrictions.
💡 If SMS/iMessage notifications are essential to you, consider using a third-party messaging app (WhatsApp, Telegram) as your primary messaging tool — these will display correctly on the watch.
🔄 Notifications stopped working after they were working before
What should I do if notifications suddenly stop?
- Check that the watch is still connected via Bluetooth — open the app and verify.
- Re-check all notification permissions in your phone settings (see steps above for your platform).
- Close the ICE Smart app completely (including removing it from background apps) and reopen it.
- If the issue persists: remove the watch from the app, forget it in Bluetooth settings, perform a Factory Reset on the watch, and re-pair.
❓ Still not receiving notifications?
If none of the above steps resolved the issue, please contact our customer service:
- Your watch model and 6-digit reference number
- Your phone model and OS version (iOS / Android + version number)
- Which notifications are missing (calls? SMS? specific apps?)
- Steps already attempted