My smartwatch vibrates but the screen stays black — what should I do ?Updated 2 months ago

💡 If your smartwatch vibrates but the screen doesn’t light up:

• Try charging it for 1 hour.
• Long-press the side button for 10 seconds to force restart.
• If the issue persists, contact support — the screen may need servicing.

⚙️ Tip: This can happen if the battery is too low or if the firmware update was interrupted